Job title: Operations Officer
Job type: Permanent
Emp type: Full-time
Expertise: Superyacht - Sales & Marketing
Salary type: Annual
Salary: €35,000.00 EUR
Location: VE, Veneto
Job published: 22/11/2022
Job ID: 32700

Job Description

A global Yacht Agent requires an Operations Officer in the Monaco area

As the operations officer, you will ensure the complete assistance to the vessels from their arrival, during their stay and until the departure, in the Monaco area including overseeing the completion of the clearance activities with the local authorities and any other request coming from the clients.

The Operations Officer manages the supplies of any nature products/services and offers complete assistance to the clients during their stay. You will verify that the planned services are provided accordingly and performed promptly in case of any modifications or necessity, arranging the vessel folder or the input of the data in the AYPRO platform with every information related the services delivered to the clients and to verify that all the expenses are authorized in advance by the captain.

Qualifications and Education Requirements

• Bachelor’s Degree in Tourism/Shipping/Languages / Diploma with relevant experience in the yachting sector.

Experience

• Experience in Tourism sector and in the Customer Care area;

• Preferable experience in a yachting agency;

• Preferable experience in the events organization.

Knowledges, Competencies and Skills

• Knowledge of the Monaco and of the surrounding territory;

• Preferably knowledge of the cultural and artistic aspects of the area;

• Preferably knowledge of culinary peculiarities;

• Excellent knowledge of the English language;

• Driving License B

• Knowledge of the Office Package, Internet and company platform;

• Communicative and relationship skills;

• Flexibility, adaptability and availability;

• High level stress tolerance;

• Ability to manage the priority;

• Problem solving

• Commercial skill to purpose additional services over the standard requested;

• Team-working;

• Collaboration;

• Initiative;

• Dynamism;

• Precision.

• Availability and time flexibility, also during weekend